Terms & Conditions

These Terms & Conditions form a legal agreement between you and Planet 7 Oz Casino in relation to your use of the website and any associated online casino services. They apply to visitors, registered customers and anyone who accesses games, account features, payment functions, promotional offers or other content made available through the website.

By visiting the website, opening an account or using any service, you agree to comply with these terms. If you do not agree with any part of them, you must stop using the website. Additional terms may apply to specific games, tournaments, bonuses, payment methods or other features. Where additional terms are provided, they should be read together with this document.

You are responsible for reading the current version of these terms before using the website. Planet 7 Oz Casino may update, replace or amend these terms when necessary, including to reflect changes to services, technology, law or operational requirements. Updated terms will apply from the time they are published or otherwise made available, unless a different date is stated.

The website is intended for people who are legally permitted to access online gambling services in their location. You must check the laws that apply to you before using the website. Planet 7 Oz Casino does not invite anyone to use the service where online gambling is prohibited or restricted by applicable law.

Eligibility

• You must be at least 18 years old, or older if a higher minimum age applies in your location.
• You must have legal capacity to enter into a binding agreement.
• You must use the website only from a location where access and online gambling are lawful.
• You must provide accurate information and must not create an account on behalf of another person.
• You must not use the service if you are subject to a gambling exclusion, restriction or prohibition that prevents access.

Some services may require you to create a personal account. You may normally hold only one account unless Planet 7 Oz Casino has expressly approved another arrangement. An account is personal to you and must not be sold, transferred, shared or made available to another person.

You must provide complete, current and truthful information during registration and whenever information is requested for account administration, identity verification, payments, safety or legal compliance. This may include information about your identity, age, address, payment method or source of funds. You must update your details if they change.

Planet 7 Oz Casino may carry out verification checks before or after an account is opened. You may be asked to provide suitable documents or information within a reasonable period. Until verification is completed, some account functions may be limited, including deposits, withdrawals, gameplay or promotional access.

You are responsible for keeping your username, password and other access information confidential. Do not use another person’s login details and do not allow anyone else to use your account. You should choose a strong password, avoid reusing it on other websites and sign out when using a shared device.

Tell Planet 7 Oz Casino promptly if you believe that your account has been accessed without permission, your credentials have been lost, or account information is incorrect. You may be responsible for activity carried out through your account where you have failed to keep your access information secure or have otherwise acted negligently.

An account may be suspended, restricted or closed where information cannot be verified, these terms are breached, activity appears unsafe or unlawful, multiple accounts are identified, or action is required for fraud prevention, responsible gambling or legal compliance. Any review will be handled in accordance with applicable requirements.

You may only use a payment method that belongs to you or that you are authorised to use. Payment details must be accurate and must not be used to conceal the identity of the account holder or the source of funds. Planet 7 Oz Casino may decline, delay or review a transaction where required for security, verification, fraud prevention or compliance purposes.

You should check the information displayed at the time of a transaction, including any applicable conditions, fees, processing requirements or limits. Your bank, card issuer, payment provider or other financial institution may apply its own charges or restrictions. Planet 7 Oz Casino is not responsible for costs imposed by an external payment provider.

Funds must be used for lawful gambling activity and must not be deposited with the intention of using the account as a banking service. Where permitted or required, transactions may be returned to the original payment method or handled using another verified method. Additional checks may apply before funds can be released.

Any promotional offer, bonus, free game, tournament or similar incentive is subject to its own terms. Those terms may explain eligibility, activation, expiry, wagering or playthrough requirements, qualifying games, maximum values, withdrawal conditions and other restrictions. You should read the relevant offer terms before accepting or using an incentive.

Promotions are intended for their stated purpose and may be limited to one person, household, device, payment method or account where the offer terms say so. Planet 7 Oz Casino may refuse, withdraw or adjust an offer where there is a breach of its conditions, suspected misuse, technical error or other reasonable basis. Any correction will be made in line with applicable law.

You must not use a promotion through collusion, coordinated play, automated activity, multiple accounts, misleading information or any other method designed to obtain an unfair advantage. Where promotional activity is invalid, related winnings or benefits may be removed or withheld, subject to applicable rights and legal requirements.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set a budget before you play, take regular breaks and avoid gambling when you are upset, under the influence of alcohol or other substances, or trying to solve financial problems.

Account tools and support options may be available to help you manage your play. These may include deposit or spending controls, time reminders, activity information, cooling-off options or self-exclusion. The availability and operation of particular tools may depend on the service and applicable requirements. Requests to restrict access should be made as soon as you feel gambling is no longer enjoyable or controlled.

If you believe gambling is affecting your finances, relationships, work or wellbeing, consider seeking independent support from an appropriate gambling-help or health service in Australia. Friends and family can also be a valuable source of support. Planet 7 Oz Casino does not provide financial, medical or psychological advice.

Personal information is handled in accordance with the Privacy Policy. Information may be collected and used to operate the account, process payments, verify identity and age, provide customer support, maintain security, prevent fraud, meet legal obligations and improve services. Information may be shared with service providers or authorities where necessary and permitted or required by law.

You must not misuse the website or interfere with its operation. Prohibited conduct includes attempting to bypass security, introducing malicious code, using bots or unauthorised software, scraping content, manipulating a game, exploiting a technical fault, engaging in fraud, or interfering with another person’s access.

• Do not create accounts using false, stolen or misleading information.
• Do not collude with other players or use automated systems to obtain an advantage.
• Do not attempt to reverse, disrupt or manipulate game results or payment processes.
• Do not use the website to facilitate unlawful activity, money laundering or unauthorised transactions.
• Do not publish or transmit content that is threatening, abusive, discriminatory, defamatory or unlawful.

Games and website content are provided for personal use. While reasonable steps may be taken to keep the service available and accurate, uninterrupted access cannot be guaranteed. The website may be changed, suspended or withdrawn temporarily or permanently for maintenance, upgrades, security, technical issues, commercial reasons or other operational requirements.

You are responsible for your internet connection, device, software and any charges associated with accessing the website. Do not use a device or network that you know is compromised. If a technical interruption affects a game or transaction, the outcome may be reviewed and resolved according to the applicable game rules, system records and legal requirements.

To the extent permitted by law, Planet 7 Oz Casino is not responsible for loss caused by your failure to follow these terms, your misuse of the service, unauthorised access resulting from your actions, events outside reasonable control, or problems caused by your device, internet provider, bank or other third party. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded, restricted or modified.

Website names, text, graphics, software, designs and other materials may be protected by intellectual property rights. You may use them only for personal access to the service and must not copy, publish, alter, distribute, reverse engineer or commercially exploit them without permission, except where the law allows otherwise.

Raising a concern

If you have a question, payment concern, account issue or complaint, use the available customer support or contact function on the website. Provide enough information for the matter to be reviewed, including the relevant account details and a clear description of the issue. Do not send sensitive payment information unless it is specifically requested through a secure process.

Complaints will be assessed fairly and may require account, transaction or technical information to be checked. You should allow a reasonable period for review, particularly where identity verification, payment providers, game records or third parties are involved. You will be informed of the outcome or any further information needed where appropriate.

These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory consumer protections and other rights that apply in Australia. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. The English-language version is the reference version unless applicable law requires otherwise.